IMPORTANT ADVISORY: Emergency System Maintenance On May 13, 2013

Dear Customer,

Thank you for your continued patronage.
Please be advised that we will be conducting an urgent system maintenance according to the schedule below.

* Maintenance Time and Date

    (Japan) Monday May 13th, 2013 10:00 PM until Tuesday May 14th, 2013 8:00 AM
    (PST) Monday May 13th, 2013 6:00 AM until Monday May 13th, 2013 4:00 PM
    (EST) Monday May 13th, 2013 9:00 AM until Monday May 13th, 2013 7:00 PM

* Nature of Maintenance
Due to high load problem on the management database server,
an urgent performance tuning will be performed.


* Affected Locations
Those customers using the Japan service area.

* Services Affected
Not available during the course of the maintenance functions below.
During maintenance the following functions will not be available.

- Cloud console connection
 Various setting changes will not work.

- Functions inside the cloud console.
 Auto scale function and automatic backup schedules can not be used.

Connections to Load Balancers and Virtual Machines will not be affected.


Our apologies for the inconvenience and we thank you for your patience.
For any concerns, please contact supportus@gmocloud.com

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